Terms of use
Last updated 11 November 2026
These terms cover Sprout: the app for iPhone and iPad, the app for Android, the web app and this website. Sprout is provided by Template OÜ. By using Sprout you agree to these terms. If you don’t agree, please don’t use it.
What Sprout is, and what it isn’t
Sprout offers psychology tests with results explained in plain words, self-help practices, and a mood journal. It is for self-help and self-reflection.
- It isn’t medical care. Sprout doesn’t diagnose, treat or prevent any condition. A test result is a starting point for reflection, not a diagnosis. For health worries, talk to a doctor or another qualified professional.
- It isn’t an emergency service. If you might hurt yourself or someone else, call your local emergency number now. You can find free, confidential helplines in your country at findahelpline.com.
- Nobody at Sprout reads your answers or watches over you. Sprout can’t notice if you’re in danger.
Who can use it
Sprout is meant for people aged 18 and over. Some questionnaires ask about hard experiences, such as trauma, drinking or thoughts of self-harm. You can skip any test, and stop at any time.
Using it in the browser
You can use the web app without an account. What you save then stays with your browser, and is deleted after 90 days without a visit. A free account keeps it safe and lets you use Sprout on other devices. Keep your password to yourself; you’re responsible for what happens in your account. You can delete your account and everything in it at any time in Settings.
Sprout Plus
Taking tests, check-ins, the journal, practices and finding support are free. Seeing your test results and how they change over time needs Sprout Plus. The subscriptions on iPhone and iPad, on Android and in the browser are separate: one doesn’t unlock the others.
On iPhone and iPad
- New subscribers get 7 days free, then pay a weekly price, shown in the App Store in your local currency before you confirm. Apple gives the free week once per Apple ID.
- The subscription is sold and billed by Apple, through your Apple ID. It renews every week unless you cancel at least 24 hours before the end of the current week or free trial.
- Cancel any time in the Settings app › your name › Subscriptions. You keep access until the end of the week you’ve paid for.
- Refunds are handled by Apple under its own rules: reportaproblem.apple.com.
- If the price ever changes, Apple tells you first, and asks for your agreement where the law requires it.
On Android
- New subscribers get 7 days free, then pay a weekly price, shown in Google Play in your local currency before you confirm. Google Play gives the free week once per Google account.
- The subscription is sold and billed by Google Play, through your Google account. It renews every week until you cancel. If you cancel during the free week, you aren’t charged.
- Cancel any time in your subscriptions in Google Play (how to cancel). You keep access until the end of the week you’ve paid for.
- Refunds are handled by Google Play under its own rules: Google Play refund policies.
- If the price ever changes, Google Play tells you first, and asks for your agreement where its rules or the law require it.
In the browser
- You choose a weekly, monthly or yearly plan. Prices are shown in US dollars before you subscribe, include any VAT or sales tax, and are charged by our payment provider, Stripe.
- If you’ve never had Sprout Plus in the browser, you get 7 days free first. You won’t be charged if you cancel before the free week ends. The free week is given once per person.
- The subscription renews at the end of each period, at the price of your plan, until you cancel.
- Cancel, switch plans or change your card any time in Settings › Manage subscription. When you cancel, you keep Sprout Plus until the end of the period you’ve paid for.
- If a payment fails, Stripe tries again for a few days and your results stay open meanwhile. If it still fails, the subscription ends.
- If we change a price, we’ll email you at least 30 days before it applies to you, and you can cancel before then.
- Right of withdrawal (EU and UK). As a consumer you may withdraw from a paid subscription within 14 days of it starting, without giving a reason, by emailing hello@sproutbuddyapp.com. Because Sprout Plus starts straight away at your request, if you withdraw we refund the amount you paid minus a fair share for the days you already had it. A free week costs nothing to cancel.
Your data
How Sprout handles your data, in the apps and in the browser, and your choices, are explained in the privacy policy.
The questionnaires
The tests in Sprout are published questionnaires created by researchers. We’ve put them in plain language, keeping their published scoring. The original questionnaires belong to their authors. Results use each questionnaire’s published scoring, and they only reflect the answers you gave.
Using Sprout fairly
We give you a personal, non-transferable right to use Sprout. Please don’t copy, resell or reverse-engineer it, try to break into it or overload it, or use it to harm anyone. On iPhone and iPad, Apple’s standard licence agreement for apps also applies; on Android, the Google Play Terms of Service apply to buying and downloading the app. If either conflicts with these terms, these terms apply. We may suspend an account that breaks these rules.
Our responsibility
We work hard to keep Sprout accurate, safe and available, but we provide it “as is”. We can’t promise it will always work without errors, or that a result fits your situation. As far as the law allows, we aren’t responsible for decisions you make based on Sprout, or for indirect losses. Nothing in these terms limits rights you have as a consumer that can’t be limited by law, or our responsibility for harm caused by our gross negligence or on purpose.
Law
These terms are governed by the law of Estonia. If you use Sprout as a consumer, you also keep the protection of the law where you live.
Changes
We may update these terms when Sprout changes. We’ll change the date at the top of this page, say clearly what changed if it’s important, and email account holders about important changes. If you keep using Sprout after that, the new terms apply.
Contact
Questions about these terms: hello@sproutbuddyapp.com.